PRIVACY POLICY
Introduction
At True Self Psychology, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and disclose your information in connection with our psychological services.
Information
We Collect We may collect the following types of personal information: Personal Identification Information: Name, contact details, date of birth, health information, including but not limited to, concerns/symptoms, health history, family history, and social situation. Treatment Information, including but not limited to, clinical notes, records of assessment, treatment data, and communications between you and your therapist. Payment Information including insurance details and billing information.
Use of Personal Information
Your personal information is used for the following purposes:
To provide psychological assessment and treatment services.
To communicate with you regarding appointments and follow-ups.
For billing and administrative purposes.
To enhance our services based on feedback and clinical outcomes.
Consent
We will obtain your consent before collecting any personal information. However, there are limited circumstances under which we may collect or disclose your information without consent, such as: If required by law (e.g., court orders). To protect the safety of yourself or others. In cases of suspected abuse or harm.
Disclosure of Personal Information
We will not sell or rent your personal information. We may share your information with: healthcare providers involved in your care. Administrative staff for scheduling and billing purposes. Legal authorities when required by law.
Retention of Personal Information
Your personal information will be retained only as long as necessary to fulfill the purposes for which it was collected, in accordance with applicable laws and ethical standards.
Your Rights
You have the right to: Access your personal information held by us. You can request corrections to any inaccuracies in your data or withdraw consent for the use of your personal information at any time.
Cookies
Our website may use cookies to enhance user experience and to help us improve our site functionality. You can manage cookie preferences through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at monique@trueselfpsychology.com.au. This policy is effective as of 02/11/2024.